Privacy Policy

This privacy policy describes how Luna Flo handles information when you use the app. Luna Flo is an app for cycle tracking, women's health, nutrition, exercise, symptoms, mood, and AI-based support.

Your privacy is central to us. Information about menstrual cycle, fertility, symptoms, mood, nutrition, exercise, and health can be sensitive. Luna Flo is built on the premise that this information belongs to you - not us.

We do not use your personal health data for advertising, targeted marketing, profiling, or sales.

1. What information may be processed?

Depending on how you use Luna Flo, the app may process information that you choose to register, such as:

• menstruation and cycle length
• estimated ovulation and fertility window
• symptoms, mood, and energy
• nutrition, meals, calories, and macros
• exercise, goals, and daily habits
• notes and history
• account details, such as email address, if an account is used
• technical information required for security, operation, and troubleshooting

You choose what information to register in the app.

2. How do we use the information?

The information is used solely to provide and improve Luna Flo's features, for example:

• display cycle overview and history
• calculate forecasts and reminders
• provide nutrition, exercise, and health-related insights
• provide AI-based support and personal recommendations
• sync information between your own devices
• ensure the app works correctly
• manage account, subscription, and access to premium features
• troubleshoot issues that you report yourself

We do not use your personal health data to sell ads, build ad profiles, or share with advertisers.

3. Sensitive health data

Menstrual cycle, fertility, and health-related information is handled with special care.

Luna Flo does not use sensitive health data for commercial purposes, advertising, or sales. Such information is used only to provide you with the app's features and the insights you request.

We recommend that you do not register more information than you feel comfortable with.

4. AI features

Luna Flo may include AI features that help you interpret information, get support, create insights, or understand patterns in your cycle, nutrition, exercise, and health.

When you use AI features, relevant information that you provide in the app may be processed to generate a response. Only the information needed for the feature should be used.

AI responses are intended solely as general information and personal support. They are not medical advice, diagnosis, or treatment. If you are concerned, in pain, experiencing unusual symptoms, pregnancy, fertility issues, or medical questions, you should contact healthcare services.

5. Do we share information with third parties?

We never sell, rent, or disclose your personal health data to advertisers, data brokers, or other actors for their own commercial purposes.

However, certain technical suppliers may need to process information for the app to function, such as suppliers for:

• app distribution and payments
• databases and cloud storage
• login and account management
• AI features
• operation, security, and troubleshooting

Such suppliers may only process information to deliver the specific service to Luna Flo and not for their own marketing purposes.

6. Payments and subscriptions

If you purchase a subscription, payment is normally handled by Apple App Store or Google Play. Luna Flo does not have access to complete card details.

We may process subscription status information to give you access to premium features.

7. Ads and tracking

Luna Flo does not use your personal health data for targeted advertising or tracking.

We do not sell information about your cycle, fertility, symptoms, nutrition, exercise, or health to advertisers or data brokers.

8. Manual access to data

We do not review your personal information manually during normal operation.

Limited access may only occur if necessary for:

• security
• troubleshooting that you request yourself
• technical maintenance
• legal obligation
• protecting users, the app, or our systems from abuse

Such access is limited to what is necessary.

9. Data retention

Information is stored as long as needed to provide the app's features, your account, and your history.

If you delete your account or request deletion of your data, we will delete or anonymize the information, unless we are required by law, security reasons, or accounting requirements to retain certain information.

10. Your rights

You have the right to request:

• access to the information we process about you
• correction of inaccurate information
• deletion of your data
• restriction of certain processing
• information about how your data is used
• objection to certain processing
• data portability, where technically possible and legally applicable

You can also reset or remove certain app data directly in the app's settings, if the feature is available.

11. Security

We take reasonable technical and organizational security measures to protect your information against unauthorized access, loss, misuse, or alteration.

However, no digital service can guarantee absolute security. Therefore, you should use a strong password, protect your device, and avoid sharing sensitive information unnecessarily.

12. Children and age limit

Luna Flo is not intended for children under the age required by applicable law to independently consent to the processing of personal data.

If we become aware that information has been registered in violation of this, we may delete the information.

13. Medical disclaimer

Luna Flo is a health and lifestyle app. The app does not replace doctors, midwives, gynecologists, dietitians, psychologists, or other licensed healthcare professionals.

Information, forecasts, and AI responses in the app may be inaccurate or incomplete and should not be used as a basis for medical decisions. Contact healthcare services for medical questions, severe pain, unusual bleeding, pregnancy, fertility issues, or other health concerns.

14. Changes to this policy

We may update this privacy policy as needed, for example if the app's features change or legal requirements change.

For significant changes, we may inform you in the app or in another appropriate manner. The latest version is always available via the app or our website.

15. Contact

If you have questions about this privacy policy or wish to request access, correction, or deletion of your data, you can contact us using the form below.